VAT/DUTY
All prices include the applicable UK VAT but we are based in the Republic of Ireland (EU) so if your order totals more than £135, or if you are a business and provide us with your UK VAT number, I will refund the VAT you paid at checkout and you may instead be liable to pay VAT, duty and other charges on delivery.

Processing Time
We aim to post your order within one business day of cleared payment. We send orders by An Post or DPD.

Shipping Fee
We charge shipping at cost plus just 50p packaging/handling fee. If you would like your order insured (with Track & Trace) or if you would like your small order sent by courier, just mention your request in the comments box at checkout and you will be contacted with details of any extra charge applicable.

An Post rates can be viewed here.

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Recycling

We use recycled packaging where possible, click here for details.

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Returns

In the unlikely event that you are unhappy with your purchase, please contact us immediately so that we can attempt to resolve the problem to your satisfaction.  If you need to return anything, it must be sent within 10 business days of receipt, in its original condition including any packaging.  If we can't offer a replacement, we will refund the cost of the item.  (Postage may not be refunded, depending on the reason for return).

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International buyers are responsible for paying any import duty, taxes or customs handling fees incurred.